How M-Gas Works

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How To Acquire M-Gas

01 Sign up For M-Gas

Sign up For M-Gas

Call our toll free number at 0800721148 and sign up today to acquire the M-Gas solution.

Customer Vetting

M-Gas Sales agent will contact you with more information.

Free Doorstep Delivery

We will deliver and install the M-Gas solution at your home at no cost.

Top up with M-PESA

Top up your M-Gas credit using M-PESA Pay PayBill Number 804040.

Enjoy Your Cooking

Enjoy your food with our unique Pay-As-You-Cook Model!

Free Scheduled Cylinder Change

Never run out of gas. As soon as we detect the low-fuel signal level from your smart-meter, our team will schedule a free cylinder change at a time of your convenience.

How To Top Up M-Gas How To Top Up M-Gas

  • Step 1

    Step 1

    Dial *479#

  • Step 2

    Step 2

    Select Buy gas

  • Step 3

    Step 3

    Choose either your account or other account

  • Step 4

    Step 4

    Enter amount and then your M-pesa pin

  • Step 5

    Step 5

    Press smart meter button for 2 sec, wait for credit confirmation

Safety Guidelines

  • How to Detect Gas Leakage

    • Pungent smell like rotten eggs
    • Hissing sound
    • Formation of frothy bubbles when soapy water is placed on the gas pipe
    • Continuous flow on the gas flow indicator on the metre even when not in use

  • What Should You Do in Case of a Gas Leakage?

    • Switch off the M-Gas stove and meter knob.
    • Open windows and doors for ventilation.
    • Check the gas flow indicator.
    • If the smell persists, contact customer care for further assistance.

  • What To Do in a Fire Emergency?

    • Switch off the M-Gas stove and meter knob
    • Cut the pipe and move the cylinder to a safe area.
    • Leave the house if the fire is significant.
    • Call customer care or the designated Technical Service Representative for help.