How M-Gas Works

Step 1

Dial *479#



Step 2

Select Buy gas and enter amount



Step 3

Choose either your account or other account



Step 4

Enter you M-pesa pin



Step 5

Press smart meter button for 2 sec, wait for credit confirmation

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Safety Guidelines

• How to Detect Gas Leakage

  • Pungent smell like rotten eggs
  • Hissing sound
  • Formation of frothy bubbles when soapy water is placed on the gas pipe
  • Continuous flow on the gas flow indicator on the metre even when not in use
• What Should You Do in Case of a Gas Leakage?

  • Switch off the M-Gas stove and meter knob.
  • Open windows and doors for ventilation.
  • Check the gas flow indicator.
  • If the smell persists, contact customer care for further assistance.
• What To Do in a Fire Emergency?

  • Switch off the M-Gas stove and meter knob
  • Cut the pipe and move the cylinder to a safe area.
  • Leave the house if the fire is significant.
  • Call customer care or the designated Technical Service Representative for help.